Guide :Tablets & eReaders : Portege 3500 Tablet PC

Touch Screen When I use the pen on the screen it works fine until it comes across a one inch section in the middle of the screen (that goes completely across the whole screen). After passing that dead area, the cursor finds the pen again. I heard when I upgraded to SP2 (WindowsXP) this may have caused the problem. The screen is seems fine and has not been damaged that I can tell. Have you heard of this before and can you tell me the cure? Thanks Bill Sommerville.

Posted by datagen on Aug 23, 2007

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Suggested Questions And Answer :


Touch Screen When I use the pen on the screen it works fine until it comes across a one inch section in the middle of the screen (that goes completely across the whole screen). After passing that dead area, the cursor finds the pen again. I heard when I upgraded to SP2 (WindowsXP) this may have caused the problem. The screen is seems fine and has not been damaged that I can tell. Have you heard of this before and can you tell me the cure? Thanks Bill Sommerville.


Just fixed this mine bought from ebay. (i) Remove the battery and disconnect the power supply!(ii)Use a pin to lift the six screw covers around the screen and remove the screws. (iii) Carefully remove the screen surround starting at the hinge. I used a mobile phone opening tool as this made it easy to unclip where necessary. (iv) Remove the four screws holding the screen in place and the one holding the screen invertor(?)(v) Place something soft over the keyboard and tilt the screen forward out of the lid onto it, You may have to remove some of the tape holding the ribbon cables to allow it to separate.(vi) There is a small PCB on the back that controls the digitiser. Two ribbon cables go to this nearest to the edge of the screen. Again you may have to remove tape to do the following. Lift the brown plastic clamps that hold the ribbons in place. I slid both ribbons out and checked the connections were clean and not corroded on the ribbon. Again I had to remove more adhesive tape to do this.(vii) Slide the ribbons back into place so they are fully home and close the clamps.(viii) Reassemble fitting all the tapes screws etc.The hardest bit is getting the screen and screen protector clean and free from dust while reassembling!!
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My screen is showning flickering white lights


Hi, To confirm that indeed you laptop CPU is working normally, you can try plugging an external monitor. This will also verify that your onboard video or memory is not the issue. Assuming you have tried the above, as to the screen flashing, it can probably be the LCD panel display. It can either be the video converter or your backlight inverter (or CCF fluorescent tube). Any of the two would require opening the display panel and component level repair. Should you not be comfortable cracking the display open and circuit analysis/diagnosis, you may need the services of a qualified professional. Hope this give you an idea and work out for you. Good luck and post again how things turn up or if you need further information. Kind regards.
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First install the anti virus software then update the software then scan your computer after scan try again. if it cant work format your computer.
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Can you tell me if you can use the screen rotation on the left screen bezel and do you have all other pen capability, just checking to see if the drivers are right
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My slate vision tablet pc is having some problems. The screen is not reacting when the pen touches the screen. I went into the control panel seems that everything set up correctly. Could it be the pen that is the prblem. Does anyone know any information about this. Thanks


Your tablet pc uses the Wacom Digitizer so the pen does not use a battery. It is possible that it could be the pen or the screen. It works with electromagnetic resonance technology and the screen produces this signal that the pen grabs, converts, and returns to the screen without batteries. The pen does contain compenents that can fail but so does the screen. You could try buying a replacement pen for around $20 dollars and see if that works. Worst case you would be out $20. If you had another tablet PC that uses a Wacom screen you could try the pen with that one or test the other pen with yours.
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I purchased a zeepad 7.0 tablet for my daughter for christmas and it says demo across the screen and i cant get it off and i cant find any contact info for the manufacterer


Which device?
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