Guide :Tablets & eReaders : Toughbook 18 CF-18NDHZX-VM (92281854151) Tablet PC
My company uses Panasonic Toughbook CF-18. We have ones that are over a year old, over 6 month old, and even just a few months old. In the past few weeks we started experiencing a problem where the units are shutting off by themselves. Totally losing power and shutting off. It doesn't happen when plugged into AC Power. The units only shut off when they are tapped hard or hit somewhere. Sometimes also by a quick movement or even when you close the LCD screen. We tried using spacers (a foam piece between the battery and the battery door) to stop or limit battery movement. Although this helps, it doesn't solve the problem. No matter how tight and what measures I take to keep the battery in it's place, chalking it until it can't moves. The unit still shut off when impacted. Can't some other internal component be causing this? What else can I do?
Sep 08, 2011