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Verizon broadband wont connetc though it finds the network on q1 with XP.

I am using the q 1 with verizon usb broadband adapter and everyhting sets up correctly but it cannot log onto the network with error 503. Verizon just says ther is a com port connection problem or too much software running on the small computer and my IT guy has spent several hours on the phone and and working with verizon. The adapter works fine with Toshiba laptop. Is this a common problem?

Research, Knowledge and Information :

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Verizon broadband wont connetc though it finds the network on q1 with XP.

If your bills are clear and the service from the ISP is ok then check the drivers for the usb modem , remove the drivers and the software running the modem , remove the modem too . first install the software and drivers then connect the usb when required . The com settings can be configured from the control panel
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